Weekly complaints about garages. Gilbert (76) has lost his car and 4,450 euros: “This circus has been taking for nine months”

Gilbert Vanlee (76) from Sint-Truiden brought his car to a garage for a motor repair last year. The diagnosis always changed and the costs rose. Three months and 4,450 euros later he got his car back. “But the problems started again after a kilometer. The repair was not carried out at all. I no longer get the garage and feel scammed,” he tells HLN consumer expert Safia Yachou. “With one or two files every week, these types of complaints are no exception,” says the consumer ombuds service. What should you pay attention to if you have your car repaired? And what are your rights?

ttn-3