They have elevators. But it’s of no use if they stand and aren’t repaired forever. Elderly people and parents with small children are particularly at a disadvantage.
After the BZ report, here are excerpts from reader letters:
► Tanja St. (51): The only promise that Vonovia kept was the chairs for resting on the landings – porter service and shopping help were not. The renovation of the elevator extended to 10 weeks, four days. I’m 90 percent severely disabled, was trapped in the apartment, had to keep postponing doctor’s appointments.
► Karolina S., Blücherstrasse: Our elevator breaks down every other day. First you called the housekeeping company, but that always took a while, later we were shown how to fix it. We’ve been doing this for years now.
► Bye F., 7th floor in Mitte: Our elevator has been out of service since December 27th. Until January 13 there was no information. It was supposed to be repaired on January 17th, worked one day.
► Official, Section 52, Friesenstraße: In house 2 there is only one elevator. It has been defective for over a year. The cause is probably an expensive control unit. Summoned witnesses have to go to the 3rd floor for questioning by the police, a problem with impairments. An indictment for Berlin!
Read about this: That’s how often elevators in municipal housing associations stand still
► Residents, 7th floor: We can’t call the elevator on the ground floor because the control panel is missing. Several residents are severely disabled, I am a transfemoral amputee myself. The Adler Group does not respond.
► Marco P., Sewanstrasse: My family lives on the 18th floor of a high-rise building belonging to Howoge. One of the two elevators has been broken since July, sometimes both. Due to a sewage line rehabilitation, the waiting time lasts up to 25 minutes …
► Erik Sch., Prenzlauer Berg: There was a total failure at Lilli-Henoch-Strasse 19 today. At the emergency number we hear: ‘not responsible’. My wife carried our 1 year old son up the stairs. The house has 19 floors.