Nordea’s users woke up to a nasty surprise on a wire Saturday.
An error was detected in the balance view of Nordea’s savings accounts on Saturday morning. Nordea is reporting this officially Twitteraccount.
Some of the account information is shown to customers with a delay due to maintenance work. However, the situation should return to normal no later than this afternoon.
In addition, Nordea reassures customers that they do not have to worry about their funds.
Nordea apologizes for any inconvenience this may cause to customers.
From Easter Saturday morning, a flood of user reports was also given to the Downdetector monitoring service. Most users have reported problems with online banking. Some of the problems for users have also been related to mobile banking services and the transfer of funds.
Several readers of Iltalehti also report problems with Nordea’s online banking. Some regret the poor timing of the disruption in the Easter and Holy region when the bank’s telephone service is closed.
Saturday’s unfortunate surprise has caused a stir among the community service on Twitter, as there were problems with Nordea’s online and mobile bank savings accounts last week.