Residents of the Oosthalen street in Hooghalen are surprised to say the least. After months it seemed to have stopped with the mysterious flow letters with bank passes they received at their address, but now it appears that mail deliverers kept the letters from ING.
Since November last year it was always the question for residents of Oosthalen when they walked to the letterbox: will there be letters in between from ING again? In total they received more than fifty letters from the bank, containing bank cards, credit cards and associated pin codes. All addressed to unknown names.
Talens: “Then we wondered again if it stays. Or is there more?” Talens is so far the only one in the street who still receives letters that are not addressed to him. But that is not because the problem was solved. PostNL mail deliverers appear to have held the letters from ING with bank cards in it for the residents.
“We have indeed agreed with PostNL in January that the mail deliverers for a short time, linked to the fraudulent accounts, do not deliver,” says Heleen Makkinga, spokesperson at ING. PostNL confirms that.
Some of the residents cannot be satisfied with that appointment. Talens: “I think it’s a bit bad that they do that. Because it is actually a kind of something of holding back. I don’t think it’s very neat.”
Neighbor Eelco Schaap was also surprised when he heard it. “If they withheld the mail, the problem just remains. You just don’t see it anymore.”
They also wonder if this means that new accounts have also been opened at their address. “I think that’s the most bad,” says Schaap. “How on earth is it possible for an outsider to open an account at my address? That is not a very nice feeling.”
ING says that no new accounts have been opened in the meantime. And the existing accounts would be immediately blocked after fraud reports in January. That some residents would still receive letters due to a mistake in the system, which has since been resolved.
Makkinga: “We find it very annoying that the residents have been confronted with this. They can throw away the letters they have received.”