The residents of the Triamant service flats in Velm received insufficient care for a week. The meals for the weekend would not be delivered and calls via the system provided remained unanswered for far too long. The city of Sint-Truiden took over the motionless ship, was able to limit the damage and filed a complaint. “It’s a pity that mom and dad suddenly have to move. We don’t even know where to,” says Geert Van Dyck.
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“Where should mom (96) and dad (99) go now? We just don’t know”: care inspectorate finds serious shortcomings in service flats in Velm
