“An extra day of holiday, but we didn’t get anything out of it,” said West Flemish Steven, whose trip to Gran Canaria with Brussels Airlines ended on a negative note. For six hours, he and his family were stuck on a plane that would never take off due to engine problems, he reports to our editors via tip line 4040. “There was a great relief when the crew said at 4 p.m. that the flight was canceled,” says he.
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