Webinars > Marketing > Webinar: how to improve your turnover thanks to a relevant loyalty program?
The speakers will give you the keys to improve your loyalty strategy.
By Captain Wallet
On 05/10/2022 at 11:00 a.m.
Loyalty has a central role in the growth of a company. According to the Harvard Business School, increasing your organization’s retention rate by 5% increases profits by 25% to 95%. To achieve this, it is necessary to set up a relevant and effective loyalty program.
On Tuesday May 10, 2022 at 10 a.m., Captain Wallet, the mobile wallet marketing specialist, is organizing a webinar on this subject. It will be moderated by Jessica Lavigne Consultant CRM & Customer Loyalty at Comarch and Axel Detours, Co-founder of Captain Wallet. They will explain how to make the most of your loyalty program, while satisfying the expectations of the French on this point. They will also reveal how a digitalization solution such as the wallet can help improve your turnover when combined with a loyalty program.
During the webinar, three topics will be discussed by the two experts:
- Membership;
- Recruitment and customer reactivation;
- Customer satisfaction.