Vodafone raises prices for existing customers significantly

After a preliminary price increase for new customers, Vodafone is now following suit with existing customers. Users should know that.

Last fall, the news caused a stir that the three major network operators – Telekom, Vodafone and O2 – were raising their prices, some significantly. At that time, Deutsche Telekom gave the initial impetus – TECHBOOK reported. The reason given by all three was that there was no other way to absorb the costs that had increased everywhere. However, the price increase at the time “only” referred to new customers – Vodafone is now extending it to existing customers as well.

Price increase for existing Vodafone customers

According to the comparison portal Verivox the new prices apply to old DSL and cable landline tariffs. The popular promotional tariff “GigaCableMax” is also likely to be affected. The “GigaCube” and fiber optic tariffs, on the other hand, should remain untouched. Vodafone is currently informing its customers about the price increase step by step by post and email; this applies from around May 2023.

Vodafone customers can currently choose between four or (with cable) five tariff options, depending on the desired scope of the line.

  • GigaZuhause 16 DSL/cable: Download up to 16 Mbit/s in download / upload up to 2.4 Mbit/s for 34.99 euros per month
  • GigaZuhause 50 DSL/cable: download up to 50 Mbit/s / upload up to 10 Mbit/s for 39.99 euros per month
  • GigaZuhause 100 DSL/cable: download up to 100 Mbit/s / upload up to 40 Mbit/s for EUR 44.99 per month
  • GigaZuhause 250 DSL/cable: download up to 250 Mbit/s / upload up to 40 Mbit/s for 54.99 euros per month
  • GigaZuhause 1000 cable (not as a DSL option): download up to 1000 Mbit/s / upload up to 50 Mbit/s for EUR 59.99 per month

In addition to the internet flat rate, all tariffs also include an all-network flat rate for telephony and usually also a discount in the first six months of the contract period. The “GigaCableMax” promotional tariff mentioned above also costs EUR 39.99 per month and offers particularly fast Internet in Vodafone’s fiber optic cable network. In the future, however, provider Vodafone will now charge around 5 euros more per tariff. This applies primarily to old contracts and apparently not only to the 24-month initial term. Whether this is evenly distributed across all options is not yet known to us. We will provide this information as soon as possible.

Special right of termination for affected customers

As with the price increase for new customers, Vodafone is now justifying this with the increased prices in the entire telecommunications sector. “Unfortunately we are also affected by the general cost trend. For example, For example, the increase in energy prices for the operation of our networks poses major challenges. That’s why we now have to adjust our prices,” says the Vodafone emails to customers.

In view of the rising prices everywhere, this step does not come as a surprise. According to Vodafone, the price increase will take effect six weeks after the customer receives information about the new prices. Affected customers can, as is usual in such a case, make use of their special right of termination. According to the terms and conditions, this right still exists for three months after receipt of the information.

Are other Internet providers also raising their prices?

So far it is not known that Telekom or O2 are planning similar steps. However, it is not unlikely that the other two major providers, along with Vodafone, will increase their prices. The times for the increased prices for new customers were also quite close together. In addition, of course, everyone is equally confronted with the increased costs.