Vodafone would like to harmonize the frequencies of the TV stations throughout Germany. This requires adjustments that have now started. TECHBOOK reveals what customers should consider.
In recent years, Vodafone has taken over cable network operators such as Unitymedia and Kabel Deutschland. This also included the TV offerings. This has resulted in a tangle of TV stations and radio programs, some of which run on different regional frequencies. Vodafone therefore announced some time ago that it intends to align the frequencies and harmonize the reception of the channels for its more than 13 million TV customers nationwide. Now the transition has started.
Vodafone standardizes TV frequencies – what do customers have to consider?
In the best-case scenario, the conversion of the frequencies runs unnoticed by customers in the background. However, there are a few pointers you should keep in mind. According to Vodafone, the adjustment always takes place at night, with the exact time varying depending on where you live. Because the network operator works through the regional TV technology locations (hubs) step by step, which takes several months. According to Vodafone, the conversion of the TV frequencies should be completed by April 2023 at the latest.
Due to the adjustments, it may happen that some TV channels can suddenly no longer be found in the usual slot. Above all, those TV customers who use older receivers will notice this. Here, Vodafone recommends a channel search after changing the TV frequencies. Depending on the device, it may also be necessary to adjust favorites lists and reprogram recordings, according to the provider.
On the other hand, those customers who use receivers from Vodafone, Unitymedia and Sky or a current television set do not have to take any action. Because these devices usually find the TV stations automatically after Vodafone switched the frequencies.
Also read: GigaTV from Vodafone – what you should know about the offer
How do you know when the changeover will take place?
According to Vodafone, receivers and cable routers may not be disconnected from the power supply during the nightly changeover of TV frequencies. But how do those affected find out when the changeover will take place in their region? On the one hand, Vodafone informs customers of the exact date by letter. On the other hand, the network operator has one special page set up, via which the exact changeover date can be queried. To do this, customers have to enter information such as their exact address in a mask.
Another way to query the date for the changeover of the TV frequencies at Vodafone is the Cable Helpdesk. This is a help page created by Kabel customers, on which all dates are listed by federal state.