At least two thousand Transavia passengers who saw their flight canceled have submitted a claim about this. The airline canceled a number of flights to and from Eindhoven Airport this week.
The compensation for the cancellation of the flights is probably between 250 and 400 euros per passenger. That’s what claims organizations say. There may also be additional expense allowances, such as parking fees or overnight stays.
Since last Friday, 1200 Transavia passengers have reported to EUclaim. They were told less than fourteen days before their flight that their trip would not take place. In that case you are entitled to compensation. The website flight-delayed.nl claims to have received claims from five hundred passengers. And Aviclaim involved another nearly four hundred duped travelers.
Series of flights cancelled
Transavia canceled extra flights to and from Eindhoven Airport for Friday and Saturday. That also happened earlier this week. Then three return flights to Spain were canceled.
Two weeks ago, the airline announced that there would be five percent fewer flights in April and May, due to a shortage of aircraft. Transavia now has so few extra aircraft at hand that it has to cancel flights even with minor setbacks. According to a spokesperson, ‘interventions will have to be made here and there’ after the weekend as well.
Remarkably high
Paul Vaneker of EUclaim calls the number of claims against Transavia remarkably high. He explains that in addition to compensation for a flight, additional costs can also be claimed from the company that cancels the trip. This concerns, for example, extra parking fees, overnight stays or meals, as long as those expenses are necessary and reasonable. “My tip is therefore: take photos of all receipts, so that it is clear where and when you spent that money,” says Vaneker.
The owner of flight-delayed expects that more airlines will have a hard time. Especially in the run-up to summer. According to him, there are very few lease aircraft left, which companies can rent in case of emergency.
Claims are taken seriously
The claims organizations work according to the no-cure-no-pay principle. This means that they submit a claim on behalf of affected travelers. In return, they receive part of the amount paid out as compensation. Transavia says it takes every incoming claim seriously and is now working hard on a solution to make the flight schedule more predictable.
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