I want to buy Türk Telekom Virtual Switchboard, how do I determine the appropriate package?
The domestic line determines the number of users, and the external line determines the number of simultaneous calls. You can choose the package that best suits your company needs.
How to subscribe for my multiple locations?
Each of your locations is a separate Türk Telekom Virtual Switchboard subscription. You can subscribe by purchasing a Türk Telekom Virtual Switchboard package for each of your locations.
Which infrastructure does Türk Telekom Virtual Switchboard use?
For Türk Telekom Virtual Switchboard, Türk Telekom central switchboard infrastructure is made with data connection.
How are out-of-group (outside my subscription) calls charged?
Your out-group calls will be charged according to the tariff package you selected for international lines.
Will the calls made between my different locations be deducted from my minute package?
The calls you make between your own locations are completely free, the minutes do not fall from your package.
Which tariffs can be selected for Türk Telekom Virtual Switchboard external lines?
For international lines, Business Advantage, Kamu Advantage or SME minute package tariffs can be selected.
Can I use the external lines in the Türk Telekom Virtual Switchboard package as a pool?
Each location is a pool in itself. By filling out the pool form, you can ensure that the contours of different locations are pools.
Can Türk Telekom provide the necessary equipment for Türk Telekom Virtual Switchboard service?
Required ip phone, converter, switch, router etc. If you wish, you can purchase equipment from Türk Telekom within the scope of the 36-month or 48-month Equipment Campaign.
Can I use my own equipment for Türk Telekom Virtual Switchboard?
You can use equipment supported by Türk Telekom infrastructure.
Who does the installation and equipment maintenance?
Installation and maintenance is done through solution partners authorized by Türk Telekom if you wish.
Can I use the same numbers when switching from my existing PSTN and digital multi-line service to Türk Telekom Virtual Switchboard?
You can switch to TT Virtual Switchboard Service with your existing numbers.