I want to buy Türk Telekom Virtual Switchboard, how do I determine the appropriate package?
The internal line determines the number of users, and the external line determines the number of calls that can be made simultaneously. You can choose the most suitable package according to your company needs.
How to subscribe for my multiple locations?
Each of your locations is a separate Türk Telekom Virtual Switchboard subscription. You can subscribe by purchasing a Türk Telekom Virtual Switchboard package for each of your locations.
What infrastructure does Türk Telekom Virtual Switchboard use?
For Türk Telekom Virtual Switchboard, you will be provided with Türk Telekom central switchboard infrastructure, data connection.
How are non-group (non-subscription) calls charged?
Your calls outside the group are charged according to the tariff package you have chosen for international lines.
Will calls made between my different locations count towards my minutes package?
Calls between your locations are completely free and will not be deducted from your minutes package.
Which tariffs can be chosen for Türk Telekom Virtual Switchboard international lines?
For international lines, İş Avantaj, Kamu Avantaj or SME minute package tariffs can be selected.
Can I use the external lines in the Türk Telekom Virtual Switchboard package as a pool?
Each location is a pool in itself. By filling out the pool form, you can ensure that the outlines of different locations you want become pools.
Can Türk Telekom provide the necessary equipment for Türk Telekom Virtual Switchboard service?
The required IP phone, converter, switch, router, etc. If you wish, you can purchase the equipment from Türk Telekom within the scope of the 36-month or 48-month Equipment Campaign.
Can I use my own equipment for Türk Telekom Virtual Switchboard?
You can use equipment supported by Türk Telekom infrastructure.
Who does the installation and equipment maintenance?
If you require installation and maintenance, it is done through solution partners authorized by Türk Telekom.
Can I use the same numbers when switching from my existing PSTN and digital multi-line service to Türk Telekom Virtual Switchboard?
You can switch to TT Virtual Switchboard Service with your existing numbers.