When searching on the social networks of Facebook or Instagram -both belonging to the Meta conglomerate any account containing the word “Lolita”, The search engine immediately displays a warning message. “We think your search may be related to sexual abuse childish. Child sexual abuse or the consumption of sexual images related to children can lead to prison sentences and other consequences serious personal This abuse causes enormous damage to children and the search and viewing of this type of material increases the damage,” the text states. This situation, which began a few weeks ago, affects companies, influencers, women or celebrities whose name contains the term “lolita”.
Lolita Oranges, a company from Gandia, has discovered this error in the algorithm of these platforms that not only harms them. “Can an Artificial Intelligence or an algorithm decide for us?” asks the manager of this factory, Josep Pla, who immediately contacted the platform to try to solve the problem. However, they have not yet obtained any solution.
From Meta they tell you that, according to the text to which this newspaper has had access, “The meaning of the word lolita varies from country to country., since its best-known definition is the following: The term lolita or nymphet refers to a girl or adolescent who has not reached the age of sexual consent. He defines a girl as “precociously seductive.” She can be a girl or adolescent between 9 and 15 years of age, prepubescent or already pubescent, who is already desired by adult men and who can behave seductively with them. “It is used in the pornography environment to refer to child pornography.”
For this reason, the company expresses its “concern” about this situation. In the words of the manager, “we discovered that our Facebook and Instagram pages fwere miscategorized as content of child sexual abuse, which is harmful to the image of our company, which has been in the market for more than 40 years.
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The company contacted Facebook to provide documentation confirming their identity and, thus, being able to unlock their accounts. “We understood that it was an error in their algorithm and they could review the content published by us. However, The platform’s response was that they could not take action and, after several attempts at dialogue, they advised us not to insist any further because the system could include our contact attempts as spam and future complaints would not be attended to,” they lament.
As mentioned above, this is not the only social account affected by this issue. “It not only affects our brand, but also women, public figures, artists and influencers, so this situation also affectsraises serious questions about algorithms and content moderation processes of some social media platforms,” concludes the manager, who hopes that the error will be fixed soon.