The Japanese social networks live this Monday a christmas drama at dawn flooded with complaints due to hundreds of christmas cakes they have arrived deformed to those who had commissioned them, an incident that has become the most read news of the day.
The department store chain Takashimayawhere 2,900 people bought online for this year traditional cream and strawberry cakes that are consumed in Japan At Christmas time, it had received up to 530 reports of disfigured cakes and the number is expected to increase in the coming hours.
He drama of the cakes was the most read news on the public broadcaster NHK and other national media this Monday morning, and from the first hour the topic has been a trend on the Japanese networks with various labels, including statements by the chef in charge to supervise the sweet, which has been shown “very disappointed” with the incident.
Takashimaya department store has issued an apology following more than 220 customer complaints over scrambled Christmas cakes. pic.twitter.com/paodSMgAap
— News On Japan (@newsonjapan) December 25, 2023
Takeyoshi Watanabethe chef and owner of the French restaurant Les Sens, who has spent a year working on the preparation of the cake, has shared his discomfort with the television network Nihon TV and has explained that usually the company that prepares the cake delivers them frozen to the delivery company, and then stores them in a freezer before delivering them to the buyer.
“At this time of Christmas, for which we made with a lot of effort a cake so that people could eat the best, I feel sorry that something like this happened,” Watanabe said.
Takashimaya Cakegate 2023: hundreds of people are reporting that the Christmas cake they ordered looks nothing like the picture pic.twitter.com/smYS1vDZFQ
— Spoon & Tamago (@Johnny_suputama) December 25, 2023
噂の高島屋のケーキ、なんと友人が「例のやつだったww」って当たったらしいんだけど。
振り切って3歳の息子さんに自由にデコらせたらしくて、到着時よりやばくなってたwwwアザンとかチョコスプレーかけ放題とか子供の夢詰まってるwww pic.twitter.com/BZS9lZUxMh
— 馬場ふゆか@薬剤師経営者 (@akarimochi_ba) December 24, 2023
The cake, which is sold for 5,400 yen (about 34 euros) It consists of a rich layer of cream with undulating ruffles on the sides and has been prepared in the same way for the last five years, without major incidents.
The popular department store, through which the reservations were made, assures that it carefully controlled the number of orders so as not to exceed the production capacity of the bakers.
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Customers who have received their cakes crumbled or misshapen have shared the Photographs of the culinary absurdity, which have been made viral in a few hours on a day of relative information calm.
For its part, the Takashimaya department store has issued a statement of apology and has reported that will contact each client individually to ask about the status of your cakes at the time of receipt and manage possible returns.