The 22 children, between 10 and 11 years old, and their two monitors came from an educational center in Catalonia who traveled to a town in León to participate in an English course
Renfe has opened an internal investigation to find out what happened last Monday when the controller of a train that was doing the journey between Barcelona and León brought down a group of 22 children and their two monitors in Palencia due to complaints from travelers regarding the behavior of minors.
the 22 children, between 10 and 11 years old, and its two monitors came from an educational center in Catalonia who were traveling to a town in León to participate in an English course and were transferred from Palencia to León in a bus enabled by Renfe.
As reported to EFE by the Renfe delegation in Castilla y León, The children were accompanied and guarded at all times by the National Police, Renfe personnel and the sub-delegate of the Government in Palencia, Ángel Miguel, who traveled by bus to León.
The group of schoolchildren traveled with two monitors on the Long Distance train from Barcelona Sants to León and all of them were taken off the train in Palencia due to complaints from travelers along the wayfor the noise and behavior of minors.
Faced with this situation, the Train Controller, using his powersdecided to get the group off at the Palencia station.
An exclusive coach for minors
As Renfe has explained, given this decision, the company mobilized to set up an exclusive coach from there for all of them, to finish your trip to León from Palencia in the best possible way.
The company has assured that it is the first time that a measurement of these characteristics is taken on a Renfe train, absolutely exceptional, which is why the company has opened an internal investigation to clarify the facts.
“It is the first time that something like this has happened with a group of minors and the first thing is to know what actually happened before any decision was made& rdquor ;, they have indicated from the railway operator.
In addition, they have ensured that since it is a group of children, and therefore minors, Renfe has dealt with this situation with the greatest sensitivity possible.