A fraudulent message sent in the name of Nordea may fool customers with its persuasiveness.
Fraud attempts made in the name of different banks have been common recently. Outi Järvinen / Kauppalehti
Scam messages sent to bank customers have been widely circulated recently. The most recent form of fraud has come to light, in which people have been tried to collect bank information with a message sent in the name of Nordea.
Received the message on Monday morning Juho tells Iltalehti that the scam in question was cleverly executed. In it, the user receives a text message stating that his credit card has been blocked, and is directed via a link to “remove the block”.
The link, on the other hand, opens a quite credible-looking page, in the text field of which the customer is prompted to enter his online banking ID.
A scam message can enter the same message thread as real customer service messages. Reader’s photo
The page that opens from the link looks convincing. Reader’s photo
The persuasiveness of the scam is enhanced by the fact that the text message has arrived in the same message thread, where genuine Nordea customer service messages have been delivered before. This can fool many people into giving their bank details to a fraudster.
Therefore, it is good to be especially attentive with messages sent in the name of banks. Above all, it is worth remembering that real banks do not inquire about their customers’ bank IDs anywhere other than on the online bank’s website and mobile application.
Remember the tips
Nordea has collected to their support pages instructions for protecting yourself from scams:
- Never fill in your personal or bank details via email or text message or tell them by replying to a message.
- Log in to the services directly through the service provider’s website. Do not log in to the service via the link in the message or through search engines.
- Do not open links or attachments from unknown senders.
- Scam text messages are often disguised as being sent from service numbers of well-known companies, for example in the name of Nordea or Posti. Remember that scam messages may also appear among real messages.
- If the message is in doubt, delete it. You can check with the customer service of that service provider if they have tried to reach you.
- Check the correctness of the sender’s e-mail by clicking on the e-mail sender’s address. If the address is written in a suspicious format, the message is not sent by an official entity.