My phone’s SIM card was locked and the PUK code was lost. Fortunately, I was able to chat with my provider via the laptop and I quickly received the correct code via the chat. “Do you have any further question?” asked my provider. I spontaneously typed: “I’m so relieved, can I kiss you?” Answer: “I don’t understand your question, maybe you could phrase it more briefly?” Damn! Still a chatbot.
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A version of this article also appeared in the May 10, 2023 newspaper.