Opinion | Device – NRC

Laptop piece. I don’t understand it, he still did it yesterday, how is that possible now, can he still be saved? The man from the computer store listens to my story calmly. He orders me to wait while he finds out what’s going on. I look nervously at the price list on the wall. Twenty minutes later I am called to the counter. “It does it again, you don’t have to pay anything.” Somewhat surprised, I take the device from him. Then I see what he types on his computer screen: “Due to serious confusion customer no costs charged.”

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