State Secretary for Consumer Protection Eva De Bleeker (Open Vld) wants to force energy suppliers to be more transparent about their advance payments and rates. The preparation of the final invoice and possible refunds must also be done more quickly. “It is out of the question that consumers will play bank and give interest-free loans to energy suppliers because they have to wait months for their repayment,” De Bleeker said on Thursday.
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Number of complaints on the rise: De Bleeker demands more transparency from energy suppliers
