According to Mikko, the margin charge problem seems to continue. According to the bank, the case is isolated.
Helsinki Mikko says Nordea ‘s problems seem to continue, at least for him.
He saves a hundred euros a month in a bank fund. Now the money has disappeared into the fund, but at the same time the account shows a margin provision of one hundred euros. Iltalehti has seen a receipt for the extra margin made from the account and the invoicing of the amount itself.
– In the past, Nordea has only talked about card payments, not these. I am not a single mother whose children fail to feed because of this, but it is strange that this cannot be remedied.
– Fortunately, my own economy is not collapsing because of this, but this can cause problems for many if they are in a weaker financial situation.
Mikko has been quite satisfied with Nordea before. There have been no major problems.
“Individual case”
Maria Tomminen Nordea’s communications inform us by e-mail that the problems with margin provisions have been fixed.
– All incorrect margins have been corrected. This sounds like an individual case, so I would urge the customer to contact Nordea Customer Service or even directly here to find out.
Mikko won’t swallow this.
– How many “individual cases” are there in Finland?
Nordea had extensive problems with margins and charges from the beginning of the week. The accounts of many even went into the red, making everyday life more difficult. The Financial Supervision Authority considers these problems to be serious.