Netflix takes a step back with the charge of “extra houses”

“As part of our commitment to providing the best possible experience, we decided to stop offering this feature, as well as the ‘manage houses’, as of October 18, 2022. Consequently, the cost of the extra houses that you have added to your account will no longer be included in your future bills, “says the statement that Netflix he sent to his users whom he claims to have heard the claim. But what will happen to those who declared “extra houses”?

Even so, the ad and the streaming platform It is not clear when explaining what will happen to those who had already declared “extra houses”, a function that had entered into office on August 22 and that ran throughout September. In other words, if the function becomes obsolete as of October 18, it is not explained whether the money will be returned to those who have paid an invoice with this surcharge, since those who never declared “other houses” They never received any charge.

The measure that, strikingly and unfairly, had been announced by the company for 5 countries: Argentina, El Salvador, Guatemala, Honduras and the Dominican Republic; and the company never explained why only these places should pay extra while the rest of the world doesn’t. But now, on his blog, he maintains that he decided to back down after having “heard the claims of his users.”

Still, the idea of Netflix is ​​trying to win back users. For this reason, on Monday the 17th it announced that it was enabling the function “transfer profile”, which allows users to transfer all user settings and preferences from one account to another. Thus, the idea is that users who share an account can open a new account (that is, pay for a new one) and be able to have the same user with the same particularities of use and preferences that they had in the shared account.

by RN

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