Something always goes wrong since Micky Dekker’s daughter goes to school with the student transport. The taxi is not there, comes too late or her child is not on the list. The carrier’s director understands her frustration. At the same time, he is proud of the high score in the satisfaction survey – something that mother Micky doesn’t notice at all. In other words: how painful is it to be an exception to the rule? A diptych.
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