However, the consumer is not protected when scams move from phone calls to the web and messages. Klaus Nieminen, the leading expert at the Finnish Transport and Communications Agency’s Traficom, says that thanks to the prevention of scam calls made from landline numbers introduced in the summer of 2022, their number has collapsed. – According to the Central Criminal Police’s estimate, in 2020 and 2021 Finns lost around 7.1 million euros in technical support scam calls alone. After the ban, Finns lost only 600 euros in technical support calls in 2022, which means that this has had a substantial impact on the criminal benefit, says Nieminen.
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Huge collapse: The reform in Finland reduced the income of criminals by millions of euros
