Webinars > Marketing > How to measure the revenue generated by the management of the customer (CX) and employee (EX) experience?
In this webinar, the two experts explain how to demonstrate the ROI of managing CX and EX.
By Medallia and Ipsos
On 04/12/2022 at 11:00 a.m.
Since the start of the health crisis, the customer and employee experience (CX and EX) have taken on considerable importance in business development strategies. For CX and EX managers, the challenge is to demonstrate the financial impact of their investments. On April 12, 2022 at 11 a.m. Medallia, a customer and employee experience management platform, and Ipsos, the market research specialist, are organizing a webinar to discuss the subject.
This webconference will be moderated by Jean-Francois Damais, Global Chief Research Officer at Ipsos and Sabrina Rahoua, Senior Solutions consultant at Medallia France. The two experts will also return to the importance of CX and EX in the success of a company. They will uncover the right data to measure the revenue generated by CX and EX management. Speakers will explain how this supports the development of investment strategy in both disciplines. For this, they will rely on several concrete cases.
These webinars might interest you
Webinar: How to manage your webinar strategy with Livestorm
By
On 04/12/2022 at 5:00 p.m. – Duration: 30min
Register
Web Conference: create and redesign your site without impacting its organic visibility
Organized by CyberCity
On 04/07/2022 at 2:45 p.m. – Duration: 45 minutes
Register
Webinar: how to make a difference thanks to netlinking
Organized by CyberCity
On 04/07/2022 at 11:30 a.m. – Duration: 45 minutes
Register
Data SEO: using data to create a “User Centric” site
Organized by CyberCity
On 04/07/2022 at 10:00 a.m. – Duration: 45 minutes
Register
Web Conference – Google Analytics 4: From Theory to Practice
Organized by CyberCity
On replay – Duration: 1 hour
To see