From BZ/dpa
“You talk too much” or “That’s taking far too long”: It’s rarely nice to be criticized. A few simple questions help to classify feedback well and to be able to deal with it confidently.
Receiving criticism is not always easy. It can be helpful to take some time and not react immediately to what is said.
In a blog post on Xing, careers advisor Ragnhild Struss advises recipients of criticism – whether private or professional – to leave some space between stimulus and reaction. To do this, the commentary is classified internally both on the personal and on the factual level.
Pointing the way: who did the criticism come from?
The following questions can help: Who made the comment?
If the feedback provider is a person who is well-disposed and familiar with the relevant content, then one is also more open to criticism, according to Struss. Even if it’s negative criticism.
The situation is different when the criticism comes from someone who is known for never being satisfied and for complaining a lot. In this case, it is likely that the person has more fun finding errors than seriously criticizing them, according to Struss.
According to the career consultant, the classification at the factual level makes sense in order to ask what the criticism is all about. About the thing – maybe a common goal? Or is it more about demonstrating your own strength and position and putting others in their place?
Taking the time to identify what the situation is actually about is the basis for being able to react appropriately to the feedback.