As the peak shopping season approaches, solutions that improve customers’ shopping experiences and speed up their decision-making will become increasingly important. To optimize retail operations and efficiency, Honeywell (Nasdaq: HON) today introduced the latest version of its powerful barcode decoding software, SwiftDecoder™, to make shopping easier and ensure a seamless shopping experience.
SwiftDecoder for greater operational efficiency and satisfied customers
Used by businesses worldwide to scan millions of barcodes daily, SwiftDecoder turns camera-enabled devices into efficient barcode scanners that enable fast and accurate data capture. In retail, the software’s augmented reality plug-ins can be seamlessly integrated into applications for employees and customers. This integration increases productivity by allowing you to scan shelf labels and visually overlay graphics and information on the screen. This is beneficial for store employees who manage inventory and ensure price tag accuracy, as well as customers who want to find out about promotional or nutritional information, and helps ensure a smooth checkout process.
“SwiftDecoder enables retailers to develop innovative applications that revolutionize the customer experience,” said David Barker, president of Honeywell Productivity Solutions and Services. “Fast and seamless checkout processes not only increase customer satisfaction, but also improve operational efficiency, enabling businesses to deliver a cutting-edge shopping experience. Honeywell technology provides accurate, real-time product information to both employees and customers “Leading to a higher quality of customer interaction. This convergence of technology and consumer responsibility is helping to reshape the retail landscape and promises a future where frictionless, efficient and convenient shopping is the new norm.”
Easy, quick shopping
As peak shopping season approaches, solutions that improve customer experience and speed up customer decision-making are important. With shopping options such as “Click and Collect” and innovative options such as “Shop and Go” – where customers can complete their purchases in store without interacting with employees – the introduction of SwiftDecoder offers the opportunity to create unique shopping experiences that encourage customers to do so keep coming back again and again. Research firm Gartner reports that customer experience influences 66% of loyalty, surpassing price and brand. 94% of customers are more likely to make further purchases if they have a positive experience. Shorter checkout wait times mean more customers can be served in less time, which in turn can increase the store’s overall sales potential. This technology can also enable better inventory management by providing real-time data on product popularity and availability, helping companies make more informed inventory decisions.
SwiftDecoder’s advanced image processing algorithms can be used in many different devices including mobile phones, tablets, computers, portable scanners, drones and kiosks for a variety of retail and logistics applications.
About Honeywell
Honeywell is a pioneer in the barcode scanning industry. From inventing the most widely used barcode in retail, manufacturing and healthcare (Code 39) to inventing the barcode used to process passengers on air and rail travel (Aztec 2D), the company helps organizations creating efficiency, increasing productivity and improving customer satisfaction. The company continues to work with companies around the world to deliver new technologies that help transform essential business processes. Honeywell is an integrated company serving a broad range of industries and regions around the world. Our business is aligned with three powerful megatrends – automation, the future of aviation and the energy transition – supported by our Honeywell Accelerator operating system and Honeywell Connected Enterprise integrated software platform. As a reliable partner, we help companies overcome the world’s most difficult and complex challenges. We provide actionable solutions and innovations that help make the world smarter, safer and more sustainable.