If you regularly take the train, you will have noticed it yourself: never before have so many trains been delayed. The NMBS has now decided to make it even more difficult for commuters to claim compensation. She does this in silence, without communication, our research cell discovered. But from when can you get money back? And how do you do that?
ttn-3
HLN RESEARCH. Record number of delays, but NMBS quietly adjusts compensation scheme for commuters
