^SUNNYVALE, Calif., Nov. 10, 2023 (GLOBE NEWSWIRE) — The eGain Corporation
(NASDAQ: EGAN (http://www.nasdaq.com/symbol/egan)), the platform for
Knowledge automation for customer engagement, has announced that the
Company from KMWorld magazine for the KMPromise Award 2023
(https://www.kmworld.com/Articles/News/News/2023-KM-PROMISE-AWARD-WINNER-eGain-
161335.aspx) was selected.
The award was presented to eGain at the KMWorld 2023 conference in Washington, DC.
awarded. According to KMWorld, the award is given to a company that is
Keeps promises to its customers by being innovative
Technology solutions for implementing and integrating KM practices into
offers its business processes. The award-winning company shows how
goes beyond just providing technology and with its customers
works together to ensure that both the technology and the
Knowledge processes are embedded in the work processes. In other words: It
helps companies achieve positive business results.
“I am very pleased that eGain has received the KMWorld Promise Award this year
and the winner is. eGain’s knowledge solution enables companies to…
hyper-intelligent customer service through both self-service and through
Providing frontline workers with actionable insights
business managers,” said Marydee Ojala, editor-in-chief of
KMWorld.?Your knowledge hub brings together trusted knowledge stored in silos
various organizations. Recently the company
expanded its platform to include generative AI, conversational AI and that
Add omnichannel content management. This is a well-deserved one
Award.”
“We are extremely honored to receive this award,” said Ashu Roy, CEO
from eGain.?Our Knowledge Hub, which has now been expanded to include AssistGPT
new standards for the automation of knowledge management in the market for
Customer engagement.”
About eGain
Through AI and analytics, eGain Knowledge Hub improves customer experience and
reduces the workload of staff through virtual support, self-help
Service and modern agent desktop tools. If you need more information
If you need one, visit www.eGain.com (https://www.egain.com/).
eGain, the eGain logo and all other eGain product names and slogans are
Trademarks or registered trademarks of eGain Corp. in the USA and/or others
countries. All other company names mentioned in this press release and
Products may be trademarks or registered trademarks of their respective companies.
eGain media contact
Michael Messner
Email: [email protected] (mailto:[email protected])
Tel: +1 408 636 4514
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