^SUNNYVALE, Calif., Nov. 08, 2023 (GLOBE NEWSWIRE) — eGain Corporation
(NASDAQ: EGAN (http://www.nasdaq.com/symbol/egan)), which
Knowledge automation platform for customer support, announced that it is in
Gartner Magic Quadrant for the CRM Customer Engagement Center as a visionary
was designated. In the report published on November 1, 2023, 12
Providers evaluated based on 15 criteria.
The eGain Customer Engagement Suite (https://www.egain.com/products/) is based
on knowledge AI and generative AI and is an award-winning solution for digital
First omnichannel engagement. It includes three with extensive functions
equipped hubs – the Knowledge Hub, the Conversation Hub and the Analytics
Hub – built on a composable experience platform.
“We are pleased to be recognized as a visionary in the Gartner report,” said
Ashu Roy, CEO of eGain.?Our customers value market-leading innovation and
simple consumption models, as was the case recently with the introduction of eGain AssistGPT(TM)
(https://www.egain.com/solutions/generative-AI/AssistGPT/).”
Gartner customers can click here (https://gtnr.it/3u0bCed) to access the
Access report.
GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or
its subsidiaries in the USA and worldwide and will be included here
Permission used. All rights reserved. Gartner does not sponsor the im
Providers, products or services listed in the evaluation report. Over and beyond
Gartner does not recommend that technology users rely solely on vendors
with the highest rating or based on some other information.
Gartner’s ratings reports reflect the opinions of Gartner’s employees
Analysis department and should not be viewed as facts. Gartner closes
any express or implied warranty regarding
this analysis and makes no guarantees regarding the
Merchantability or fitness for a particular purpose.
About eGain
Through AI and analytics, eGain Knowledge Hub improves customer experience and
reduces the workload of staff through virtual support, self-help
Service and modern agent desktop tools. If you need more information
If you need one, visit www.eGain.com (https://www.egain.com/).
eGain, the eGain logo and all other eGain product names and slogans are
Trademarks or registered trademarks of eGain Corp. in the USA and/or others
countries. All other company names mentioned in this press release and
Products may be trademarks or registered trademarks of their respective companies.
eGain media contact
Michael Messner
Email: [email protected] (mailto:[email protected])
Tel: +1 408 636 4514
°
Selected leverage products on Egain Communications
With knock-outs, speculative investors can participate disproportionately in price movements. Simply select the lever you want and we will show you suitable open-end products on Egain Communications
The leverage must be between 2 and 20
Advertising