Fan alliance criticizes ticketing procedures in the Europa League

Eintracht Frankfurt will play in the Europa League final in Seville next week. 100,000 Eintracht fans want to go to the stadium. But fan representatives criticize UEFA’s approach – and not just for this game.

The Pro-Fans alliance has complained about the disrespectful handling of viewer data by the European football union UEFA. The reason for the criticism is Eintracht Frankfurt’s entry into the Europa League final, the fan organization announced on Tuesday.

“The tickets sold publicly will be strictly personalized,” it said. “This means that anyone who wants to go to the stadium must reveal their identity to the organizer, even if they only intend to buy a ticket.”

Data protection violations at the Frankfurt Euro Cup final?

This handling of the data does not meet the provisions of the European General Data Protection Regulation, which is not applicable law in Switzerland. “UEFA also reserves extensive freedom to transmit the data to third parties,” criticized pro fans.

This not only includes passing it on to all relevant state authorities on the grounds of maintaining security. This also includes the granting of data access “to any third party at UEFA’s sole discretion in order to prevent illegal activities and the violation of contractual obligations”.

The personal details of the ticket applications included not only name, address and date of birth, but also information such as bank details and e-mail address. “It is quite unprecedented for a company to voluntarily disclose customers’ data to authorities without any wrongdoing on the part of them,” it said.

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