The general secretary of FACUA-Consumers in Action, Rubén Sánchezhas presented this Friday a battery of complaints against music festivals, throughout Spain, for preventing attendees from accessing food and drink from abroad.
Sanchez has announced the requirements facua has presented this year against organizers of music festivals and concerts in which “it has been decided to establish a limitation on the right of admission that we understand illegal”. And he has added that the attendees are being forcing to consume food and drink inside the enclosures “with absolutely exorbitant prices & rdquor ;.
festivals
Among the denounced organizers, mention has been made of Or Son do Camiño of Santiago de Compostelawhich he rectified after transcending the requirement and eliminated the restriction, the Pirate Beach Fest of Gandíato the Interstellar and Iconica Festboth in Sevilleto the organizers of the Antílopez concert and to Boombastic, that has taken place in Rivas-Vaciamadrid, Gran Canaria and shortly Llanera, Fuengirola and Alicante.
In 2022 the association denounced more than twenty events. “Not allowing access to food or drink to consumers is a practice contrary to the law, the right of admission is for security reasons and not to try to increase the profits of a company” has secured the general secretary of FACUA.
Illegal practices and insufficient measures
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The nonprofit has also warned of a more recent new practice: prohibit free exit from the venue of an event if you want to re-enter, to prevent consumers from eating out or going home for food or drink. “It seems to us to curl the loop of illegalities” has pointed out Sanchezin addition to stating that the big problem is that local organizations “almost never act, although some are already carrying out measures, the result of the demands we put forward, these are very soft & rdquor ;. “We do not believe that it is acceptable that, if an event wins, to put a case, 30,000 euros with the consumption of food and drink inside, it is fined 3,000”. For the association, these are sanctions that are far from being dissuasive “and could rather be a toll in exchange for committing that illegality”.
appeal to consumers
ruben sanchez has notified users that they can claim financial compensation to the organizers for the damages caused or contact the association to be able to demand responsibilities. In addition, he has highlighted that the law, in the Article 82 of Royal Legislative Decree 1/2007, of November 16states that “they will be considered unfair terms all those stipulations not negotiated individually and all those practices not expressly consented to that, contrary to the requirements of good faith, cause, to the detriment of the consumer and user, a significant imbalance in the rights and obligations of the parties deriving from the contract” .