EXCLUSIVE. Telenet technicians confess about persistent problems: “I called Proximus out of misery” | MyGuide

“I used to be happy to give my mobile number to customers. Now I have stopped, because otherwise they will just keep calling.” The software problems at Telenet continue to drag on and that is now also starting to weigh on the staff. Two technicians are tired of it and confess to HLN. They talk about angry customers, old appliances and layoffs. “I know a customer who has been without internet and telephony for two months.”


Kenneth Dee, Glenn Haex










ttn-3