EU countries want to strengthen consumer protection

Consumer protection when shopping on the Internet should be strengthened according to the will of the EU states. In addition, the 27 member states agreed on new standards on Wednesday that are intended to make technical products such as wireless headphones safer, as the Council of the EU states announced.

According to this, online marketplaces will have to ensure in the future, for example, that they know their dealers and their offers. In addition, they should be obliged to name a contact person who is responsible for product safety. In addition, the regulations for the recall of products should be improved. Before the rules can come into force, the EU states must now agree on a common position with the European Parliament.

The EU Commission proposed the new rules last year with reference to the increased proportion of online purchases and technological change. In this context, the authority named risks in cyber security. (dpa)

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