Emergency number 1722 activated: risk of storm or flooding

You can submit an application for storm and water damage for which you need assistance from the fire brigade through the e-counter or the number 1722.

Submit a digital application via the e-desk 1722.be is the most direct way to request fire assistance, but you can also call 1722 in non-life threatening situations.

If you submit a digital request via 1722, your request will be sent directly to the fire service. If you call 1722, it is still the operators in the emergency centers 112 who will handle the calls to 1722. They handle the calls on separate telephone lines, so that they can handle the most urgent calls to 112 first, such as from people with a heart attack or whose house is on fire. If your fire department has its own e-counter, you can also go there.

How does the E-counter work?

The e-desk will help you to make a choice for which you need the fire brigade. If you cannot find your choice, it is best to ask yourself whether it is a problem for which the fire service should intervene.

Wait patiently for the arrival of the fire brigade after you have submitted an application and do not contact again to inquire where the fire brigade is. The fire service looks at each situation and gives priority to those who may be in mortal danger. During a storm or flooding, the fire service has to deal with many requests at the same time and you have to wait a little longer because the fire service first has to help people who are in mortal danger.

Who do I call if I need help?

Ask yourself whether a life may be in danger and whether an intervention by the fire brigade is necessary.

• I call the number 112 when I urgently need an ambulance or the fire brigade, because someone’s life may be in danger. Examples: risk of collapse, danger on public roads (fallen tree, cut cable, fallen stones, …), fire risk, incident with injuries, …
• I use it e-desk of the fire brigade www.1722.be or call the number 1722 when there is no danger to life but I the help of need the fire department. Examples: a lot of damage to the roofing, flooded basement, flooding on the public road,…
• I call one qualified professional (or I carry out repairs myself) when there is no danger to life and there for the damage no fire service intervention is required. The numbers 112 and 1722 may not be used in those cases. Examples: fallen tree in the garden, damaged veranda, hail damage to a vehicle, power failure, …

When, under normal circumstances, there is no risk of a storm or flooding and the number 1722 has not been activated, you can call the emergency number 112 for any urgent assistance from an ambulance or an intervention by the fire brigade.