The system failure was also used for abuse.
The system error affected a customer group of a few hundred people. PEKKA KARHUNEN/KL
For several months, there were problems with S-Bank’s online banking credentials, which enabled another customer to log in to the online bank.
Problems occurred between the end of April and the beginning of August.
According to S-Pank, the disturbance enabled a few hundred customers to access other customers’ online banks. However, not all of them encountered an error and thus logged into the wrong person’s bank.
According to S-Bank, the system malfunction was also used for abuses, such as unauthorized payments and logging into third-party online services.
The problem was caused by the faulty operation of a part of the software. S-Bank has requested the police to investigate the matter.
– Unfortunately, it is a race with criminals, who are constantly trying to find new vulnerabilities in services, S-Pank’s director responsible for developing digital services Carl-Edvard Holmberg says in the announcement.
The bank has already been in contact with those affected by the disruption. The financial damages caused to the customers will be compensated.
Story edited on September 13, 2022 at 1:05 p.m.: clarified that not everyone was affected by the disturbance Logged into other people’s online banks, even though it was possible.