“Telenet is mafia”, “My son hasn’t had internet in his student room for weeks” and “No one can reach my 81-year-old mother”, these are just a few of the many complaints our editors received about Telenet. At the Ombuds Service for Telecommunications, 1,785 new files have already been opened this year, about 15 per day. Three Flemings tell their story: “It is to go completely crazy.”
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Customers testify about problems at Telenet: “If I said it was an ‘escalation’, I was given priority”
