Computer makes a mistake, health insurer CZ wants millions back

Due to an error in the software that automatically processes declarations, Tilburg health insurer CZ granted tens of thousands of customers higher compensation than they were entitled to last year and in 2022. CZ demands the money back. You can read this in the Volkskrant.

According to a spokesperson, the error was made when assessing oral care treatments for people who had taken out additional insurance for this purpose. They were reimbursed for more for a single procedure or multiple treatments than was covered by their policy.

Dental treatments after an accident
This concerns coverage for dental treatments that were the result of an accident. In some cases, CZ also paid the practitioner for procedures that were not related to an accident, reports the newspaper.

ttn-32