Last year, after the song contest, hundreds of people received a message that their vote had not been counted because the vote was received too late, while they had voted on time. According to the European Broadcasting Union (EBU), the umbrella organization that organizes the song contest, the problem lay with the Dutch branch of T-Mobile.
At the time, T-Mobile could not point to a reason for the problems, but it did return the money to all the people who had tried in vain to vote.