By Julian Loevenich and Oliver Ohmann
Three weeks ago we asked you, dear readers, for your help. We wanted to know how lame the post office in Berlin really is. THE POST CHECK WENT!
We received completed post-check forms from all directions in the capital. Many by e-mail, but most actually by post. So double checked.
Deutsche Post has often been the subject of criticism in recent weeks. Their biggest problem: there is a lack of employees Photo: picture-alliance/ ZB
The background to the campaign was the constant complaints about late deliveries. Nothing is going as it should in all districts.
According to Post, standard letters should have reached their destination according to the formula “posting day plus one working day”.
Nicole W. (40) from Alt-Treptow: “The mail still arrives on time here. We have no problems with us” Photo: Ralf Lutter
However, after receiving thousands of complaints, the company acknowledged that there are problems. Reason: lack of staff and sick leave. After reporting, the Post promised to hire more staff. Office and administration employees are also to step in more often in distribution centers – especially for the Christmas mail
Here are the post-check facts
On October 22, we asked: “What is Swiss Post really up to?” – After the evaluation we can say: The problems are obvious.
► Fact 1: Only half of all letters are on time. Whoever puts a letter in Rudow, Will-Meisel-Strasse, on Monday at 3 p.m. will have it in the mailbox on Tuesday at 11 a.m. At least if he lives on the same street.
Olga L. (33) from Kreuzberg: “My letters are always on time. Only DHL takes longer” Photo: Ralf Lutter
► Fact 2: Exceptions prove the rule: In Schöneberg on 25.10. plugged in and on 3.11. in the house mailbox. It can be that lame.
► Fact 3: If the letter crosses a district border, it usually takes a business day or two longer.
Michael Kossack and Regina Dörnbrack from Rudow: “Our mail only took one day” Photo: Siegfried Purschke
► Fact 4: In most districts, Monday is a postal rest day for deliveries.
► Fact 5: There are letters that did not even reach their destination at the Post-Check by the time of going to press.
Conclusion: You can’t rely on Swiss Post. If only about half of all letters are delivered within the promised period, there can be no question of reliability.
