the british airline British Airways has registered this Friday crash of your system to global level, as El Periódico has been able to confirm in company sources that have not given more details about the reasons. Both the Web page as the application of the airline have fallen in the afternoon of this Friday and many users assure that in the Heathrow Airport (London) all the planes are on the ground because of the computer failure.
We’re investigating and working hard to resolve a technical issue and apologize for the inconvenience. We will provide further updates as quickly as possible. Julie
— British Airways (@British_Airways) February 25, 2022
Sources from the British airline have acknowledged that they are “investigating and working hard to solve the problem” and apologize to the users who are seeing each other affected for the failure. However, they insist that despite this circumstance, British Airways flights are flying normally and customers are being able to check-in to fly.
However, many airline travelers have complained on the Twitter social network that the incident is causing some delays in the operation of the company’s aircraft, with all the aircraft stranded at Heathrow, as well as problems with the record as neither the website nor the company’s application work. “Any idea when the website or app will be up and running again? I can’t perform the check-in for my flight which leaves tomorrow at lunchtime”, a user asked the airline.
Other users of the social network have even linked this incident to a possible russian cyber attack, something that the company denies. “There is no indicator to suggest that, it is a technical problem“, assure sources of the company. British Airways has canceled this Friday its single flight to Moscow and also stopped fly over russian airspaceafter the prime minister Boris Johnson banned the entry of Russia’s flagship airline, Aeroflotin Great Britain, according to the president of the ‘holding’ IAG, Luis Gallego, this Friday during the presentation of the group’s results.
The newspaper’s website metro.co.uk points to a “major blackout” that has caused many of the flights at London’s airport Heathrow stay on land and add, moreover, that it is the second time in a week there is a failure in the computer system worldwide. The first occurred a day earlier, on Thursday afternoon.
It is not at all clear what caused the failure and British Airways has not given no detail in this regard, beyond a response to user complaints on Twitter stating that “will update with information as soon as possible.”
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am at #Heathrow. British Airways flights all grounded as the computers have piled in. BA’s screens have gone off but the main ones in the hall are still on. BA staff seem very chilled, no flapping. Let’s not be hasty calling it a cyber attack. pic.twitter.com/PUPTEMym4g
— Andrew Fox ?? ?? (@Mr_Andrew_Fox) February 25, 2022