,,For real? Is my suitcase just in the hall?” Brigitte Baaten from Utrecht is surprised by a phone call from your reporter. Yes, she has lost her suitcase since July 1, as well as her boyfriend’s and a piece of hand luggage that was in the hold. But where has the stuff gone? She had no idea, until this phone call. “It’s frustrating that you don’t hear anything, know nothing and that everyone can take your suitcase with them.”
Brigitte had already lost her suitcase for two weeks: ‘Is it just in the hall at Schiphol?’ | Inland
