Become a Vakıf Katılım Customer via Video Call

By downloading Vakıf Katılım Mobile Branch, you can become our customer by connecting to our customer representative via video call from anywhere you want, without having to go to the branch.

Moreover, you can start taking advantage of special offers right away.

Our Special Advantages for Those Who Become Our Customers via Video Call

  • For our TL participation accounts; 98/2 profit sharing ratio,
  • For our USD participation accounts; 75/25 profit sharing ratio,
  • For our EUR participation accounts; 65/35 profit sharing ratio,
  • For your stock transactions; 0.05% (5 per ten thousand) commission rate.*

*The commission rate of 5 per ten thousand is special for our new digital customers who open an account via video call after 14.12.2022.

Our Other Free Services

  • All public banks and PTT ATMs are free.
  • EFT, Money Order and FAST are free on digital channels.
  • There is no account management fee.

To Open an Account via Video Call;

  • You must have a new Turkish ID card,
  • You must be over 18 years of age,
  • It is sufficient that you reside in Turkey.

Steps to Becoming a Customer via Video Call

  • Download Vakıf Katılım Mobile Branch from the application market and click on the become a customer button.
  • Enter your TR ID and mobile phone number.
  • Enter the verification code sent to your mobile phone.
  • Read and approve the agreements.
  • Fill in your personal information.
  • If you have a device with NFC, follow the instructions and hold your new ID card close to the top of the device so that it can be scanned.
  • For the next step, facial recognition, place your face in the center of the screen.
  • Then start the video call with our customer representative.
  • After you successfully complete the video call with an NFC device, your temporary digital banking password will be sent to your mobile phone as an SMS and you can access your account from Vakıf Katılım Mobile Branch.
  • If you have successfully completed the video call with a device without NFC, you need to send money from the account registered in your name from another bank to the IBAN number sent to your mobile phone via SMS in order to activate your account. Your temporary digital banking password will be sent to your mobile phone as an SMS and you can access your account from Vakıf Katılım Mobile Branch.

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