On the 2:15 hour journey there has been little -or no- ventilation of the Renfe train, and the alternatives that the travelers themselves have sought have been drastic
in full heat wave and with temperatures exceeding 40 degreesa Renfe high-speed train (AVE) between Madrid and Seville has carried out a travel without air conditioningin which several people have fainted and dizzy.
“In the whole train there were air problems, and in cars 5, 6 and 7 directly there was no air conditioning“, explained Ana Asuero, a passenger on the train, to EL PERIÓDICO.
Thus, on the way to 2:15 a.m. There has been little -or no- ventilation of the Renfe train, and the alternatives that the passengers themselves have sought have been drastic: an entire wagon, standing up, has crowded into the cafeteria when the heat was unbearable “That it didn’t have air either, but at least there was a fan that worked,” said Asuero. “And yet, we were the lucky ones on the train.”
Problems shortly after leaving
the trouble has started shortly after his departure from Madrid, 15 minutes away. The passengers have quickly notified the train inspector, who has finally been unable to solve the problem.
At first there were people with heat, but as the minutes have passed the situation has become unbearable and passengers have ended up going to the cafeteria for bottles of water and ice.
But the chaos and the overwhelm due to the little -even null- ventilation of the wagons has resulted in several dizzy peoplewho have had to throw water on themselves -head and clothes-, since the temperatures inside the train They rose to 39 degrees. There have even been people passed out, says the passenger.
It’s not the first time
Ana Asuero has commented on her bad experience on social networks, appealing to Renfe to find solutions or explanations, but what was supposed to be a one-off event has turned out to be not so exceptional.
Quickly the responses to his tweet have been filled with similar situations: “I experienced a similar situation right in the June heat wave; 3 wagons out of 10 with broken air; no access to water to cool off, no conductor to ask for help. There were older people and I don’t know how there were no fainting spells. Then it was a horror to make the claim”, affirmed another user.
“It is curious that that same train at 5:00 p.m. last week the same thing happened to him. What happens to Renfe, they don’t do maintenance on their trains?” commented another user on the network.
“The same thing happened to me on the Madrid-Cádiz train. on the 13th… About two hours we’ve been without air and at 40 degrees”, explains another user.
It is curious because the AVE Madrid-Málaga also goes without air conditioning.
– Pily Palma M. (@PilyPM) July 15, 2022
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Also, several users have reproached the same incident with the air conditioning: “Take an AVE at an exorbitant price so that, in addition to being 30m late, the air conditioning works under minimum conditions. In the middle of a heat wave, ‘it does not work’, according to the workers. AVE 02180, destination Seville”, comments Juan Andrés on Twitter.
Take an AVE at an exorbitant price so that, in addition to being 30m late, the air conditioning works at minimum. In the midst of a heat wave, “it doesn’t work,” according to the workers. AVE 02180, destination Seville @renfe @mitmagob @raquelsjimenezWill you ever take action?
– Juan Andrés (@Juanvariver) July 15, 2022
Ave Seville-Madrid from 2:40 p.m. to 5:15 p.m. Heat wave. Air conditioning failure the whole trip. guaranteed syncope @Renfe
— A? (@Alba2cs) July 15, 2022
Ahasuerus will make a claim as soon as 24 hours have passed since the incident because there is no other system to do it immediately, as explained to EL PERIÓDICO. Thus, on the part of the company there has been no exceptional device to be able to process the claim quickly and directly.