AI-related layoffs: This is how AI is changing the world of work

What impact does artificial intelligence have on the world of work? According to a survey by ResumeBuilder, more than a third of U.S. business leaders surveyed say they have already replaced employees with AI applications.

• US survey: AI has already replaced employees and will lead to more layoffs
• Employees cite a lack of transparency when dealing with AI as a challenge
• Highly qualified employees are more at risk from AI applications than low-qualified employees

Various forecasts on the effects of AI

How exactly and to what extent artificial intelligence (AI) will change the world of work and thus the lives of many people is uncertain. Estimates of exactly how many jobs will be destroyed and created vary considerably. While the investment bank Goldman Sachs predicts that up to 300 million people could lose their jobs due to AI-related automation, a more optimistic assessment by the World Economic Forum assumes that AI will destroy 85 million jobs in the next five years, but also 97 It will create millions of new jobs in areas such as big data, machine learning, information security and digital marketing – so overall, AI will create more jobs than it could destroy.

There are also those who assume that AI will ultimately free humanity from work completely. During a conversation with British Prime Minister Rishi Sunak, Tesla CEO said Elon Musk: “There will come a point where no more work will be needed.” In the future, working would simply be a personal preference and would serve “personal satisfaction,” according to a recording published on YouTube. If his prediction is correct, it would fundamentally change the way we function as a society.

44 percent of the companies surveyed expect AI-related layoffs

AI, particularly the large language model ChatGPT from OpenAI, is already having an impact on the world of work. A recent ResumeBuilder survey of 750 business leaders shows that 53 percent of companies surveyed are already using AI. Another 24 percent plan to use AI in 2024. According to the survey, the areas currently most affected by the use of AI are customer support, research and the creation of meeting or document summaries. Of companies using AI, 37 percent report that the technology has led to job replacement this year. In addition, 44 percent of those surveyed expect that AI will lead to further layoffs in 2024.

The survey also highlights the growing importance of AI skills for applicants: 96 percent of companies planning to hire in 2024 emphasize the relevance of AI skills. Additionally, 83 percent believe AI skills will help existing employees secure their jobs. Julia Toothcare from ResumeBuilder therefore advises employees to analyze their jobs and consider which tasks could potentially be taken over by AI. “Find out what part of your role cannot be taken over by AI or where AI requires human intervention, and become the person responsible for those tasks,” she further advises.

Lack of transparency is a challenge

The report “The State of AI at Work” by the American software company Asana took a closer look at how AI is already influencing the world of work today. About 36 percent of employees surveyed use AI weekly, while only 4 percent use it multiple times a day. One of the challenges identified by the survey is the lack of transparency in companies regarding AI use, with only 32 percent of employees feeling informed about the use of AI in their company. Despite these concerns, the general attitude towards AI is optimistic: 52 percent believe that AI will help their company achieve its goals more effectively. According to the survey, AI is primarily used by respondents for data analysis and administrative tasks.

Higher qualified workers more exposed

According to a study by the Pew Research Center, which jobs are most affected by AI applications depends heavily on qualifications. The study found that in 2022, 19 percent of U.S. workers were in jobs with high exposure to AI. These jobs tend to pay better and often require a college degree and analytical skills. According to the study, workers with a bachelor’s degree or higher (27 percent) are more than twice as likely as workers with only a high school degree (12 percent) to have higher levels of exposure. Women are more affected than men, while Asian and white people are more affected than black and Hispanic people. The survey also found that many U.S. workers in harder-hit industries do not believe their jobs are at risk. For example, according to the study, 32 percent of information and technology workers think AI will help rather than harm them. Whether they are right remains to be seen.

C.Kusche / editorial team finanzen.net

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