Telia will stop providing e-mail services. The new service provider is Norwegian Fjordmail.
Telia was previously known as Telia-Sonera. Tiina Somerpuro
Extensive disturbances have occurred in Telia’s inet.fi e-mail services today. For some customers, emails have not loaded at all. The problems are due to the transfer of the service provider to Norway.
– After the change, it has been noticed that some of the e-mail accounts do not load e-mails that arrived before the change. This has been recognized and found that emails may load with a delay for some users, In Telia’s fault information let’s tell.
Director responsible for Telia’s consumer products Jussi Vuorinen tells Iltalehti that most of the information has been transferred and the situation is starting to end.
– This was related to a technical transfer, in which there was a delay.
Customers will be transferred to Fjordmail
E-mails have previously been part of their service for Telia’s broadband customers. Telia’s email has not been received for new broadband contracts since March last year. Norwegian Fjordmail will be the service provider for old e-mails in the future.
– In the past, e-mail was an integral part of broadband services. Now time has passed, and many different e-mail services are available today, says Vuorinen.
Vuorinen points out that many of those who used Telia’s e-mail have switched to other service providers. According to him, Fjordmail’s service will be a great alternative for those who want to keep their old email address and avoid advertisements. The quality of the service will also improve.
Through Fjordmail, customers are promised 10 gigabyte email boxes instead of 500 megabytes. In addition, backups of deleted messages are kept for 14 days. However, the service will also have an estimated monthly price of 4.99 euros per email address. The e-mail terms of use and the Privacy Policy will also change.
– Data protection is important to us and the new service provider will operate in accordance with European data protection laws, Vuorinen assures.
It is not necessary to activate the service
The customer does not have to use Fjordmail’s service, but in this case the old email address will disappear.
Telia’s e-mail customers can use Fjordmail’s services free of charge until June 30. until. After this, the customers’ e-mails are stored for another 90 days, during which time it is possible to retrieve the old e-mails. Telia also offers technical support for e-mail recovery if necessary.