From a poisoned gift to a huge disappointment. Last year, Testaankoop and the FPS Economy received dozens of complaints about popular vouchers such as the Bongobon. Several HLN readers also complain about the often confusing conditions and costs associated with such a voucher. But what are the real catches? We exposed four rules that every voucher owner should know and asked an expert what you can do in case of deception. “Don’t be too quick to assume that you can book an activity a day in advance.”

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