Catherine Keyl receives a lot of support because of the wheelchair horror she has ended up in, but there are also harsh attacks against her. “These kind of people are really horrible.”
Catherine Keyl lay in bed dying of pain for almost two months. The presenter even had to go to the hospital in a wheelchair: it was all terrible. During her second opinion at the Bergman clinic it turned out that she has a hernia, something that was not discovered when the first diagnosis was made at the Tergooi MC hospital.
“She’s horrible!”
Catherine is now really pissed off at that hospital and is going to file a complaint. Many people understand her annoyance about doctors who do not listen well, but there are also people angry with the TV celebrity herself, as can be read on the response forum Now you. “These kind of people are horrible. A doctor only wants to help you,” says Mr. or Mrs. Cookie, for example.
A doctor does not benefit from a wrong diagnosis, he/she believes. “People must understand that the human body is very complex and that there can be different causes for certain complaints. A doctor simply cannot know everything. Filing a complaint is fine, but then I hope that no one will bother to help the lady afterwards.”
‘Everything is now possible again’
Renate does not like that Catherine is now making the entire Tergooi hospital suspicious. “She shouldn’t complain about the whole hospital. They completely repaired my shattered shoulder with a prosthesis after six months of worry, thanks to the wonderful Dr. De Vos. Couldn’t do anything anymore and now everything again. One bad doctor does not make all doctors bad.”
Someone else calls Catherine’s reaction ‘a bit exaggerated’. “It does not necessarily mean that a mistake is made if it later turns out that it has a different cause. Moreover, in terms of treating a hernia in a 77-year-old, you really don’t do much more than you do with a bursitis.”
Human attention
However, many people also understand that Catherine did not feel heard by the Tergooi hospital. “What I miss in healthcare these days is human attention. Really listening to people,” says Son.
Another thinks it is very good that Catherine has been on top of things. “A few months ago my husband was misdiagnosed. They thought spit in the back. (…) They said: ‘What do you want us to do about it?’ The hospital did not want to do a scan. Four days later he was dead. Ruptured abdominal aorta.”
‘They don’t do anything!’
Submitting a complaint to a hospital leads to nothing anyway, says Waait. “Chances are that they don’t do anything with it, because they consider themselves more important and smarter than the rest of the world. By the way, these aren’t them.”
He supports Catherine: “By drawing attention to this, we will hopefully bring about a change in culture and attitude in the long term. That they listen carefully to the patient for once, not make assumptions and then wait to see if they were right!”