How do I determine the most suitable solution for IP Multi-Line service?
The number of channels appropriate to the simultaneous call capacity need is determined. Depending on the number of channels, the appropriate DID (number) and tariff structure are selected according to the need.
Which tariffs can I choose for IP Multi-Line service?
You can benefit from the volume-based “IPCH Flexible Tariff” and “İş Avantaj All Direction/Public Private All Direction/Business Phone All Direction” tariffs determined specifically for the IP Multiple Line product.
What is the volume-based tariff used in IP Multiple Line service?
The minute structure that can be selected between the minimum and maximum minutes depending on the preferred number of channels is called volume-based tariff. For example, if you purchase 30 channels, any minute between 3000 minutes and 1,296,000 minutes can be assigned to you. (For example; 4850 minutes)
How is IP Multiple Line connection fee calculated?
The connection fee is calculated depending on the number of channels requested and is reflected on your first invoice. (Connection Fee: Number of Channels * Unit Channel Fee)
What are the monthly fee items for the IP Multiple Line service?
In volume-based (flexible) tariff; There are Channel, Minute and DID items. In İş Avantaj All Direction/Public Private All Direction/Business Phone All Direction tariffs; There are Package Fee and DID items. (If the device is sold in installments, the device fee will be reflected on your monthly invoice).
If I am currently using Türk Telekom’s business phone and/or TT Digital Multi-Line services, can I create a common pool by combining the minutes of these services with the minutes of the IP Multi-Line service?
IP Multi-Line service can be included in the corporate pool. You can share the minutes in your IP Multi-Line subscription by adding them to any existing tariff pool you have (İş Advantage All Directions/Public Private All Directions/Business Phone All Directions).
What infrastructure does the IP Multi-Line service use?
IP Multiple Line service uses the data connection established between you and Türk Telekom.
Can I use my own existing devices for IP Multi-Line service?
If you have IP PBX, Hybrid PBX, IP Phone, Router and Switch equipment at your location, you can use the relevant devices if they are compatible with the Türk Telekom network.
Which devices must be present at my location in order to benefit from the IP Multi-Line service?
It is mandatory to have at least one SIP Trunk compatible device at your location; IP Switchboard, Hybrid Switchboard, SBC or Router (Voice Gateway)
I currently use business phone and/or TT Digital Multi-Line services; However, I want to convert this service/s into IP Multi-Line service. Can I continue to use my existing numbers?
You can convert to IP Multiple Line service with the existing numbers you use.