Since October 2013, Pago TIC provides a digital payments solution to all types of public, semi-public and private entities throughout the country, with conciliation on the same platform. Their clients are varied and include a wide range of sectors such as educational, sporting, commercial, public and non-profit organisations.
Today more than 3 million Argentines have used the platform with which they raise some 1300 entities for all types of payments. Among them are businesses, professional associations, clubs, schools, universities, consortia, prepaid companies, internet companies, taxes and even the Judiciary of five provinces.
Barros Requeijo, who was chosen Entrepreneur of the year 2018 (Sadosky Awards), told what the key to growth is in a difficult context: “The success of growing for 10 years competing against giants lies in listen to the client looking for unmet needs.” This premise guided the actions of Pago TIC, a company that is characterized by directly serving its clients in a personalized way.
In an era where bots, automated responses and the impossibility of communicating directly with a person proliferate, Pago TIC focused on not forgetting the importance of talking to a human being. Whether they are entities or payers, the company bet on guaranteed quality for the client, obtaining certification ISO 9001:2015 by IRAM in the Quality Management Systemwhose scope is to attend to queries and complaints from paying clients.
One of the emblems that identified Pago TIC from the beginning was that of Respectful Payment. What is it about? The company undertakes to give advance notice to users so that they approve payments. The concept is based on nothing more and nothing less than the user’s right to know what, when, how and how much their money is going to be debited.
Their dedication to maintaining high quality standards has not slowed their constant product development. Among the wide range of services they already offer are automatic debit, payment with QR, DEBIN, IVR, in-person payment through POS, corporate preloaded cards, quality and recovery, among others.
The security It also occupies a central place in Pago TIC’s priorities, which is why it is one of the few Argentine companies that have the highest global security certification for the processing of debit and credit cards. PCI DSS Level 1.
Since 2022, they extended their respect to clients and payers to the entire society, generating actions aimed at sustainability such as measuring the carbon footprint, training staff and donating trees to the Andean forest and Carhué through Sello Alpha.
“It hurts a lot to see companies with meteoric growth, some that go bankrupt and others that continue, without respecting our same precepts of transparency and quality of care. Today, ten years later, I think the market proved us rightwe could have been much bigger and maybe we could have done better, but “We always gave our best knowledge and understanding.”concluded Barros Requeijo
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