Managing your computer equipment, configuring new software and ensuring the proper functioning of all your company’s IT infrastructure is a daily challenge, especially when you are an SME. Indeed, this requires having real expertise in the field, time and a fairly substantial budget, which is not necessarily the case when you are a small business. This is why some organizations are turning to outsourcing.
Outsourcing, what is it?
In the 1980s, few large companies had the skills to properly manage their computer system. It was at this precise moment that the concept of outsourcing was born. In concrete terms, it consists of entrusting certain management, optimization or operation services for a system to an IT service provider. For a company, the objective is to no longer have to deal with this type of task in order to concentrate entirely on its core business.
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Outsourcing aims to take care of the various resources of an organization, such as its computer network, its hardware or its software and applications.
What are the benefits of outsourcing?
Costs, time, security… For an SME, entrusting all or part of the management of its IT infrastructure to an external service provider has a multitude of advantages.
Cost optimization
Having computer systems is essential to ensure the good productivity of its teams and a high performance of its activity. However, this raises significant costs. With a limited budget, SMEs must do everything possible to optimize these expenses, which outsourcing can help with. Indeed, creating a full-fledged position dedicated to the maintenance of its computer equipment generates significant costs, including the salary, which is a fixed charge.
Setting up and maintaining a high-performance internal IT structure also requires investing in training and state-of-the-art equipment. For these reasons, it may be more economical to opt for an outsourcing solution from an external service provider.
Secure your data
Computer security is one of the stages in the development of a company. Losing access to its software due to a computer failure or losing data can have a strong impact on the growth of a company and its activities. It should also be kept in mind that SMEs are prime targets for hackers. A study by ANSSI (National Agency for the Security of Information Systems), reveals that 43% of ransomware would have targeted small businesses in 2021.
Outsourcing reduces the risk of attacks and data loss. Indeed, outsourcing companies have modern, efficient and secure infrastructures in which they host and back up all of a company’s data. This greatly reduces the possibilities of intrusion or disaster. To ensure the constant security of computer equipment, service providers regularly carry out preventive maintenance and performance optimization actions.
Access advanced technologies
When you are an SME, it can be difficult to access advanced software or hardware. Here again, outsourcing overcomes this problem. Service providers are equipped with advanced and reliable technologies. IT services, like storage, are often updated and replaced when they fail or perform poorly. A small business can therefore easily have access to efficient computer systems at a lower cost.
It should therefore be said that outsourcing has considerable advantages for SMEs. They simply have to make sure that the outsourcer chosen offers good support, has experience and is reactive in the event of a problem.